We guarantee your total satisfaction and offer a world-class returns policy. New, unused product can be returned at any time for a full refund.
New, unused product must be returned in the condition you received it.
Used product that is not damaged due to abuse will be issued store credit in the form of credits applied to your Riverton’s account. We will not accept the return of products damaged due to abuse.
EXCHANGES AND RETURN NUMBERS (RMAs)
Sometimes you need to exchange a product for something else—it happens. Exchanges on Riverton’s only require a few minutes and an RMA (Return Merchandise Authorization) number. Make sure to contact us by phone or email and we will help you out!
You’ll receive a full refund for items returned in new, unused condition, and store credit (issued in the form of credits applied to your account) for the return of used product. Refunds and credits are issued as soon as your return is received or providing us with tracking.